Product Information
After-sale Service
FUJI TEKKO's After-sale Service Structure
In addition to our integrated production system, as typified by our integrated mechanical and electrical support and extremely high in-house production rate, FUJI TEKKO also supports users with a thorough after-sale service structure following the delivery of machines.
Remote maintenance (technology for remote monitoring of operating conditions)
Even for machines delivered to remote locations or overseas factories, FUJI TEKKO's electrical engineers can diagnose sequence and motor errors in real-time using remote maintenance technology to quickly determine the causes of problems and assist in finding solutions.
Case of remote maintenance
Conventional case
Electrical problem occurs
Contact FUJI TEKKO
Remote
monitoring starts
monitoring starts
Problem solved
Electrical problem occurs
Contact FUJI TEKKO
Move to the location
Problem solved
Technician from FUJI TEKKO arrives
E-maintenance
The current sequence data is saved to a PC attached to the control panel with a single click.
By sending an e-mail to FUJI TEKKO, current defects can be immediately detected.
Enhancing Machine Performance (Customized Cases)
FUJI TEKKO also responds to various requests for modifications to enhance machine performance after delivery.
For modifications other than those listed below, please contact your local sales representative.
- Modification Item
- Specific Contents
- Modification for faster speed
- Gearing and motor capacity modification
- Modification to improve quality
- Modification of touch roller tracking method
- Modification for saving labor and manpower
- Introduction of various automation systems
- Noise and vibration measure modifications
- Introduction of dampers, bushings, etc. and various anti-vibration measures
- Modification for larger diameter
- Increased rigidity of drive system and other parts
For Long Service Life (Overhaul Information)
FUJI TEKKO recommends various overhauls to prolong the life of your machines.
For models other than those listed below, please contact your local sales representative.
Electro-pneumatic Equipment Discontinuation Information
There may be situations beyond our control when the equipment used in our machines becomes discontinued. We apologize for any inconvenience, but we recommend early replacement to guard against sudden failures.